FREQUENTLY ASKED QUESTIONS

Our services are available to: 

• Individuals seeking mental health or psychosocial support 

• Students, graduates, and professionals in health or community fields 

• People with overseas qualifications navigating the Australian system 

• Community organisations, employers, and partners 

We support people at different stages of their personal and professional journey. 

It depends on the service: 

• Counselling: A GP Mental Health Treatment Plan is required if you wish to claim Medicare rebates 

• Private counselling, mentorship, supervision, training, and workforce support: No referral required 

If you’re unsure, we can guide you. 

Referrals can be made here: https://www.interhealthservices.com.au/referralpage 

We provide: 

• Individual counselling and psychosocial support 

• Trauma-informed and culturally responsive care 

• Psychosocial and mental health assessments 

• Care coordination and referral support 

Services are delivered face-to-face and via telehealth. 

Learn more  https://www.interhealthservices.com.au/ 

Yes. 
We provide telehealth services Australia-wide, allowing you to access support wherever you are

Our mentorship and workforce support services are suitable for people who: 

• Have a health, science, or community background 

• Are students, graduates, or early-career workers 

• Hold overseas qualifications 

• Are navigating career pathways or the Australian health system 

Mentorship is tailored to your goals and needs. 

What is the difference between counselling, supervision, and mentorship? 

• Counselling supports individuals with mental health or psychosocial concerns 

• Clinical supervision supports professionals to reflect on practice, ethics, and client work 

• Mentorship focuses on career development, confidence, and system navigation 

Each service has a different purpose. 

Yes. 
We regularly support people with overseas qualifications to: 

• Understand the Australian health and community systems 

• Explore employment or study pathways 

• Build confidence and clarity about next steps 

We provide Mental Health First Aid–informed training, delivered by an Accredited Mental Health Social Worker. 

This training: 

• Builds awareness and confidence 

• Helps people recognise distress and respond safely 

• Does not provide MHFA certification 

PBS Awareness & Navigation support helps: 

• Staff and organisations understand PBS and referral pathways 

• Clients prepare for conversations with their GP or prescriber 

We do not prescribe medication. 
We support understanding and safe navigation of the system. 

Pricing varies depending on the service. We offer: 

• Individual session rates 

• Structured packages (e.g. supervision and mentorship) 

• Program and organisation pricing 

You can view our full Services & Pricing  https://www.interhealthservices.com.au/quick-link 

Yes. 
We offer commitment-based packages for supervision, mentorship, training, and programs. These support continuity and value. 

Yes. 
Cultural safety and inclusion are central to how we work. 
Our services are trauma-informed, culturally responsive, and tailored to community context. 

Yes. 
We partner with: 

• Community organisations 

• Universities and training providers 

• Employers and workplaces 

• Funded programs and initiatives 

All partnerships are clear, ethical, and paid.

You can: 

• Explore our services 

• Make a referral 

• Book or enquire 

• Contact us for guidance 

Contact us here: https://www.interhealthservices.com.au/contact-us 

That’s okay. 
Many people start unsure. We can help you: 

• Clarify your goals 

• Identify suitable services 

• Decide on next steps 

You’re welcome to reach out for guidance.